The Welcome Center is located off the covered Promenade on the north (5th Street) side of the 800 building. Its hours of operation are 7:00AM to 5:30PM, Monday throught Friday. During those hours of operation you can also reach the Welcome Center directly at 980-683-0114. Security officers at the Welcome Center can assist with printing visitor badges for access to the 800 building only. Visitors needing access to the 900 building should visit the security desk in the lobby of the 900 building. After normal operating hours, customers can press the intercom at the main door to the Welcome Center to request assistance from Gateway Village Security.
Queen Charlotte Concierge, Kim Spencer
Gateway Village Welcome Center
800 West Trade Street, Charlotte NC 28202
Every Thursday, 11:30AM-1:30PM
704-350-6209 (desk phone on Thursday)
704-400-8565 (mobile anytime)
IG: QC CONCIERGE
FB: QC CONCIERGE
You can also visit QC Concierge across W. Trade Street at Gateway Center (next to DoubleTree) on Wednesdays.
- CATS Bus Passes (also available online)
- Tickets to Select Events & Attractions
- US Postal Stamps (sold in book quantities)
- Movie Tickets
- Reserving the Promenade for Events
- Call and ask…Kim can help with just about anything!
Periodic Gateway Village Events include:
- Monthly Market & Music Series (3rd Thursday in the Promenade)
- Periodic Holiday Attractions & Events
- Tenant Appreciation Ice Cream Social and Lobby “Drop-Ins”
- Pumpkin Carving Contest
- Holiday Tree Lighting
Rates are posted at entrances of the parking deck located on West Trade and West 5th Street. Visitors should obtain a ticket from the dispenser when entering and use the automated pay stations when exiting. Pay stations accept credit cards and ticket validations, with one exit also accepting cash on the lower level West 5th Street exit (near the parking office). For assistance, please visit the parking office located at the West 5th Street entrance between the hours of 8:00AM and 5:00PM or call (704) 350-6218.
The parking deck provides monthly parking for Gateway Village tenants and employees. For information, please visit the LAZ Parking Website or call (704) 350-6218.
Cats Bus Passes
You can now purchase your bus pass through Cats Pass – Mobile Ticketing App. For more information and to download the app, please visit: http://charlottenc.gov/cats/bus/Pages/realtime-app.aspx
Charlotte B-Cycle Bike Share
There is a Gateway Village bike station located at 898 West Trade Street across from DoubleTree. Buy a pass, choose a bike, and go. For more information or to download the BCycle App, please visit: https://charlotte.bcycle.com/
Dockless "smart" bike share options (green, yellow, and purple):
Gold Rush Trolley Service CANCELED
The Red Line of the Gold Rush Trolley has been permanently canceled effective 8/14/17. For more information, please visit: http://charlottenc.gov/newsroom/releases/Pages/RA-170712a.aspx
City Linx Gold Line - Phase 2
To stay informed on the upcoming construction, please visit: http://charlottenc.gov/cats/transit-planning/gold-line/Pages/default.aspx. Be sure to click "Notify Me" to receive updates.
The following residential establishments are in close proximity (less than 4 blocks) to Gateway Village:
Centric Gateway Apartments 866.366.8740
Post Gateway Apartments 866.717.6550
Gateway Plaza 704.763.0063
Cedar Flats Apartments 704.274.2282
Orchard Park Apartments 704-333-7265
Camden Cotton Mills Apartments 866.648.2315
Gateway West Luxury Apartments 877.718.7844
Ten 05 West Trade Apartments 704.374.9008
Sycamore Green Apartments 704.371.5068
Sycamore Green Townhomes 704.377.3326
Starbucks Coffee (download the App)
Trade Street Tacos
Libations Kitchen and Bar at DoubleTree Hotel
Persis Indian Grill
Cedar Street Tavern
Charlotte Great Wok
Little Village Grill
The Pub at Gateway
Bisonte Pizza Co.
Johnson & Wales Student Dining Center
Murphy's Kitchen & Tap
Gateway Village offers a variety of Food Trucks Monday through Friday, click on the Food Truck name to view their menu.
|800 W. 5th Street||850 W. Fifth Street||900 W. Trade Street|
|Tuesday||Chennai Curries||Cupcake Delirium||Gyro|
|Wednesday||Sal's Roadside Eatery||Gyro|
|Thursday||Vito's New York Pizza||Papi Queso||Gyro|
|Friday||Yummi Banh Mi||Taco Green-Go||Open|